Build. Integrate.
Scale Faster.
Odoo ERP, Centrix Dial, Custom Development & AI-Powered Integrations — empowering 200+ businesses across Kuwait and the GCC since 2013.
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Clients
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Years
Trusted by 200+ organizations across Kuwait & GCC
Comprehensive IT Solutions for Kuwait
From ERP implementation to custom software development, we deliver end-to-end technology solutions that drive measurable business growth.
Meet Centrix Dial
The enterprise call center platform built for the Middle East. Manage every customer conversation — voice, WhatsApp, SMS, email & live chat — from a single, AI-powered dashboard.
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Businesses Trust Us
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Uptime SLA
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Faster Response
Active Calls
24
+12%
In Queue
6
-18%
Avg Wait
8s
-23%
CSAT
94%
+3%
Call Volume
Agents
Fatima A.
On Call
Ahmed K.
Wrap-up
Sara M.
On Call
Omar H.
Available
Omnichannel Activity
AI Insight
Peak hour predicted at 2 PM. Consider adding 2 agents to Queue B.
Call Logged
Auto-synced to Odoo CRM
Omnichannel
Calls, WhatsApp, SMS, email & live chat in one unified agent interface.
Arabic & English
Full RTL support, Arabic IVR, and bilingual agent interface built for the GCC.
AI Analytics
Sentiment analysis, call scoring, and predictive workforce management.
Smart Routing
Skills-based routing, priority queues, and callback scheduling.
CRM Integration
Native Odoo & Salesforce sync with caller ID popup and auto logging.
99.99% Uptime
Enterprise-grade infrastructure with redundancy and 24/7 monitoring.
Integrates With
Happy Clients
Across Kuwait & GCC
Projects Delivered
On time, on budget
Odoo Products
9 industry verticals
Years Experience
Since 2013
Solutions for Every Industry
We deliver specialized Odoo ERP solutions tailored to the unique needs of diverse industries in Kuwait.
Healthcare
6 Products
Education
5 Products
Real Estate
5 Products
Retail
5 Products
Manufacturing
5 Products
Human Resources
5 Products
Fleet & Logistics
5 Products
Accounting
5 Products
Hospitality
5 Products
Oil & Gas
3 Products
Government
2 Products
Telecom
2 Products
What Our Clients Say
Real results from real businesses across Kuwait and the GCC.
“CentrixPlus transformed our entire inventory and accounting operations with Odoo ERP. The team delivered on time and the support has been outstanding.”
Mohammed Al-Sabah
Operations Director, Al Kout Retail Group
“Centrix Dial replaced our outdated call center system and integrated perfectly with our Odoo CRM. We saw a 35% improvement in agent productivity within the first month.”
Fatima Hassan
Customer Service Manager, Gulf Insurance Group
“Their e-commerce platform with KNET integration helped us go from zero online presence to processing 500+ orders daily. Professional, reliable team.”
Ahmad Al-Rashidi
CEO, Kuwait Fresh Markets
Technology Stack
Built with Industry-Leading Tools
Ready to Transform Your Business?
Join 200+ businesses across Kuwait and the GCC who trust CentrixPlus to power their digital transformation. Get a free consultation today.