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Managed Services

Managed Services

Our Contact Center Managed Services team can help your customer service teamwork more efficiently and reliably.
CENTRIX PLUS is the best sales management software which supports all of your conversation gadgets desires at the same time as your middle of interest on your core responsibilities. From managing the operations of the communication’s infrastructure to recognizing your ongoing requirements, we grant all-inclusive managing services.
We endlessly invest in our agents and their coaching to make sure they apprehend the maximum amount concerning your product or services as you are doing.
We strive to resolve queries on a primary decisions basis and aren’t afraid to be measured.
This enables customers to conclude a call with us happy and satisfied with your service. CENTRIX PLUS is the reliable CRM for sales which helps the companies grow, improve customer loyalty, and that help you succeed in all aspects of your business goals.

Our managed offerings include:

  • Inbound client Services: The unforeseen situation might arise at any time and a client might need to talk to someone over the phone to simply resolve their problem at once. Our incoming call center agents are obtainable 24/7 to present your business the human touch it needs to build on client relationships and improve client loyalty.
  • Outbound client Services: We have scanned and studied the pros and cons presented within the scope of general data protection regulation. We’re ready to help, suggest and, work with you to ensure that you stay on the correct facet of the principles when developing call campaigns.
  • 24/7 community monitoring, Schedule and put in force updates, Field support, Repair, and return cycle administration.