Design-and-Engineering-Banner

Call Center Solution

Call Center Solutions

CENTRIX PLUS is the leading CRM for a small business as it clears up client’s troubles by means of an innovative, strategic, and unified solution. Our modular solutions permit you to pick out the alternatives that are high-quality appropriate to your enterprise. We supply the proper verbal exchange equipment that makes sure your sellers supply satisfactory classification and seamless consumer service. Our aim is to enhance your agent’s overall performance and responsiveness by providing complete contact with middle solutions. We help you pressure your company loyalty, sales, and purchaser satisfaction.

Our identify core solutions are:

  • CENTRIX PLUS is the best CRM for sales and marketing operating in Kuwait, UAE, Bahrain, Qatar, Oman and other Middle East countries that helps you join with your customers and provides complete information about your customer.
  • Improves the Customer Experience by multi-channel solutions that are easily scalable.
  • 24/7 Support Lines extend operational hours.
  • Utilize specialist skills and gain from up-to-date staff training programs for continuous improvement.
  • CENTRIX PLUS is Featured with superior telephony integrations, Outbound calls, Inbound calls, Call routing, Help desk ticketing, Tag-based calling, Help desk groups, Call recording, Call notes, Call scripts, Call reviews and many more.
  • It manipulates purchaser verbal exchange over phone, email, stay chat, SMS text, social media, and more.