In order to increase customer satisfaction, the organisation should manage its customer support activities, including help desk and technical assistance. With the aid of the Odoo helpdesk module, you can set up a variety of helpdesk functions, such as the customer request form, personnel management, toll-free number management, and virtual customer support.
Our identify core Helpdesk features are:
Helpdesk Ticket Management
Helpdesk Team Management
Ticket Type Configuring