Call Center Solutions

Call Center Solutions

CENTRIX PLUS is the leading CRM for a small business as it clears up clients’ troubles using an innovative, strategic, and unified solution. Our modular solutions permit you to pick out high-quality alternatives appropriate to your enterprise. We supply the proper verbal exchange equipment that makes sure your sellers supply satisfactory classification and seamless consumer service. We aim to enhance your agent’s overall performance and responsiveness by providing complete contact with middle solutions. We help you pressure your company's loyalty, sales, and purchaser satisfaction.

Our identify core solutions are:

  1. CENTRIX PLUS is the best CRM for sales and marketing operating in Kuwait, UAE, Bahrain, Qatar, Oman, and other Middle East countries that helps you join with your customers and provides complete information about your customer.
  2.  CENTRIX PLUS is Featured with superior telephony integrations, Outbound calls, Inbound calls, Call routing, Help desk ticketing, Tag-based calling, Help desk groups, Call recording, Call notes, Call scripts, Call reviews, and many more.
  3.  Improves the Customer Experience with multi-channel solutions that are easily scalable.

4.  Improves the Customer Experience by multi-channel solutions that are easily scalable

5.  24/7 Support Lines extend operational hours.

6.  Utilize specialist skills and gain from up-to-date staff training programs for continuous improvement.

7.  It manipulates purchaser verbal exchange over the phone, email, stay chat, SMS text, social media, and more.